Privacy Policy

1. Information We Collect

Depending on how you interact with our website, we may collect:

• Name
• Business email address
• Business phone number
• Company or organization name
• Business website
• Service requirements
• Information submitted through inquiry forms
• Communications with our business team

We may also collect limited technical information, such as IP address, browser type, device information, pages visited, and website usage data.

2. How We Use Information

We may use collected information to:

• Respond to business inquiries
• Understand organizational print infrastructure requirements
• Prepare quotations and proposals
• Provide and manage contracted services
• Communicate about business engagements
• Improve our website and services
• Monitor website performance and security
• Maintain business records
• Meet applicable legal and regulatory obligations

3. Business Communications

When you submit a business inquiry, we may use the information provided to contact you regarding your inquiry, requested services, proposals, or existing business engagements.

We do not use submitted information to provide consumer printer repair or residential technical-support services.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functionality, remember preferences, understand website usage, analyze performance, and improve the user experience.

For more information, please review our Cookie Policy.

Where required by applicable law, consent may be requested before certain non-essential cookies are used.

5. Information Sharing

Calibreo may share information when reasonably necessary with:

• Service providers supporting website operations
• Hosting and infrastructure providers
• Analytics or security providers
• Professional advisers
• Business service providers
• Government authorities where legally required

We do not sell personal information as part of our ordinary business operations.

Third-party providers may process information according to their own contractual and privacy requirements.

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, or misuse.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Respond to inquiries
• Provide or manage services
• Maintain business records
• Meet contractual obligations
• Resolve disputes
• Comply with applicable legal requirements

When information is no longer required, it may be securely deleted or otherwise handled in accordance with applicable requirements.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion where applicable
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Request data portability where applicable

Requests may be subject to applicable legal requirements and identity verification.

9. International Data Processing

Calibreo may use service providers located in different countries. Where applicable data protection laws require safeguards for international data transfers, appropriate legally recognized safeguards will be considered and implemented where required.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Calibreo does not control the privacy practices, content, security, or policies of independent third parties. We recommend reviewing their privacy policies before providing personal information.

11. Children's Information

Our website and services are intended for businesses and organizations and are not directed toward children.

We do not knowingly collect personal information from children for the purpose of providing our business services.

12. Policy Updates

Calibreo may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised effective date.